Privacy Policy

Elvara Trading B.V.
Last Updated: 8th July 2025

Elvara Trading B.V. is committed to protecting your privacy and ensuring the lawful and transparent use of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

1. Who We Are

Elvara Trading B.V.
Address: Oude Apeldoornseweg 45-017, 7333NR, Apeldoorn
Email: info@elvaratrading.nl

2. What Personal Data We Collect

We may collect and process the following types of personal data:

• Name and company name

• Contact details (email, phone number, address)

• VAT and company registration numbers

• Billing and delivery information

• Purchase history and preferences

• IP address and website usage data (via cookies)

3. How We Use Your Data

We use your personal data to:

• Process and fulfil your orders

• Respond to enquiries and provide customer support

• Send invoices and manage payments

• Communicate order updates and delivery information

• Improve our website and services

• Comply with legal and regulatory requirements

4. Legal Basis for Processing

We process your data based on the following legal grounds:

• Contractual necessity – to fulfil your orders and provide our services

• Legal obligation – to comply with tax, financial, and commercial laws

• Legitimate interest – to improve our operations and maintain relationships with our clients

• Consent – for marketing communications (where required)

5. Sharing Your Data

We do not sell your data. We may share it with trusted third parties only when necessary, including:

• Logistics partners (e.g. for shipping)

• Payment processors

• IT service providers (for secure hosting and communication)

• Legal or regulatory authorities when required by law

All third parties are bound by data protection agreements in compliance with GDPR.

6. Data Retention

We retain personal data only for as long as necessary to:

• Complete transactions and provide services

• Meet legal and accounting requirements

• Manage ongoing business relationships

Typically, we keep records for up to 7 years, unless required longer by law.

7. Your Rights Under GDPR

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or outdated data

• Request erasure of your data (subject to legal limitations)

• Object to processing for direct marketing

• Request restriction of processing

• Receive a copy of your data in a portable format (data portability)

• Withdraw consent (where applicable)

To exercise your rights, please contact us at info@elvaratrading.nl.

8. Cookies and Website Tracking

Our website may use cookies to enhance user experience, track performance, and analyse traffic. By using our site, you consent to our use of cookies in accordance with our Cookie Policy.

You can manage or disable cookies via your browser settings at any time.

9. Data Security

We take data protection seriously. Appropriate technical and organisational measures are in place to safeguard your data from loss, unauthorised access, alteration, or disclosure.

10. International Data Transfers

If personal data is transferred outside the EEA, we ensure adequate protection through standard contractual clauses or other approved mechanisms in accordance with GDPR.

11. Complaints

If you believe your data rights have been violated, you have the right to lodge a complaint with the Dutch supervisory authority:

Autoriteit Persoonsgegevens
Website: https://autoriteitpersoonsgegevens.nl

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. We encourage you to review it regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Elvara Trading B.V.
Oude Apeldoornseweg 45-017, 7333NR, Apeldoorn
📧 Email: info@elvaratrading.nl